Privacy Policy for Jax Truck Center
At Jax Truck Center, located at 13164 New Kings Rd, Jacksonville, FL 32219, we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, jaxtruckjacksonville.com, or interact with us in connection with our sales of commercial used trucks.
Information We Collect
We may collect various types of information from and about users of our online platform and services, including:
- Personal Identification Information: This includes information you voluntarily provide to us when you inquire about a truck, apply for financing, or complete a purchase. Examples include your name, postal address, email address, phone number, and financial information necessary for transactions (e.g., income details for loan applications).
- Commercial Information: Details related to your business operations or trucking fleet requirements, including the types of trucks you are interested in, your current fleet size, and purchasing history with us.
- Technical Data: When you visit our site, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and how you interact with our website (e.g., pages viewed, time spent on pages). This helps us understand how our site is used and improve its functionality.
- Location Information: We may infer your general location based on your IP address to provide localized content (e.g., showing relevant inventory or regional specials).
How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: Fulfilling requests for information about our pre-owned semi-trucks, processing truck purchases, and facilitating financing applications.
- Customer Support: Responding to your inquiries, questions, and feedback regarding our products (Freightliner, Volvo, Kenworth, Peterbilt, etc.) and services.
- Marketing and Communications: Sending you updates, promotional materials about new inventory, special offers, or other information that may be of interest to you, in accordance with your communication preferences.
- Improving Our Website and Services: Analyzing usage trends, monitoring the effectiveness of our marketing campaigns, and making improvements to our online presence and offerings.
- Legal and Compliance: Complying with legal obligations, resolving disputes, and enforcing our agreements.
Disclosure of Your Information
We do not sell your personal information to third parties. We may disclose your information to:
- Service Providers: Trusted third-party vendors who perform services on our behalf, such as financial institutions for truck financing, IT support, and website hosting. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
Cookies and Tracking Technologies
Our site uses "cookies" and similar tracking technologies to enhance user experience, analyze site usage, and support our marketing efforts. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Websites
Our site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Mail: Jax Truck Center, 13164 New Kings Rd, Jacksonville, FL 32219
- By Phone: 904-783-8187